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Privacy Policy for Urto

Last updated: May 6, 2026

Datacare LLC ("we", "our", or "us") operates the Urto mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, and other details you provide when creating an account.
  • Camera and Photos: The Service uses your device's camera and photo library so you can capture or select images within the app. Images you choose to capture or select may be uploaded to our servers as part of the Service.
  • Location Data: With your permission, we access precise (GPS) and approximate location to provide location-based features within the app. Location is only accessed while you use related features.
  • Bluetooth: With your permission, we use Bluetooth (including Bluetooth scanning and connection) to communicate with nearby devices required by certain in-app features. Bluetooth scanning may use location services as required by the Android platform.
  • Biometric Authentication: With your permission, we use fingerprint or other biometric authentication provided by your device to secure access to your account. Biometric data never leaves your device and is not transmitted to our servers.
  • Device Information: Device model, operating system version, unique device identifiers, and crash logs collected through Firebase services.
  • Usage Data: Information about how you interact with the Service, including features used and time spent in the app.

How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To authenticate users and secure accounts (including via biometric authentication).
  • To process images you submit through the Service.
  • To enable location- and Bluetooth-based features when you opt in.
  • To detect and prevent technical issues, fraud, or abuse.
  • To communicate with you regarding the Service.

Permissions We Request

The Urto app requests the following Android permissions, and only when needed for the corresponding features:

  • Camera — for taking photos within the app.
  • Photos / Storage — for selecting existing photos from your device's gallery.
  • Location (Fine and Coarse) — for location-based features and Bluetooth scanning.
  • Bluetooth (Scan, Connect, Admin) — for connecting to nearby devices used by certain features.
  • Biometric / Fingerprint — for secure sign-in to your account.
  • Internet — for communicating with our servers.
  • Vibrate — for haptic feedback during in-app interactions.

You may revoke any of these permissions at any time through your device settings. Some features will not function correctly if related permissions are denied.

Third-Party Services

We use the following third-party services that may process your data:

Data Storage and Security

Your data is stored on secure servers operated by Datacare LLC and our trusted infrastructure providers. We use industry-standard security measures including encrypted connections (HTTPS/TLS) to protect your information during transmission.

Data Retention

We retain your personal data only for as long as necessary to provide the Service. You may request deletion of your account and associated data at any time by contacting us at the address below.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent for data processing at any time.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: